We had to perform emergency maintenance on the host, the customers are moved live to a temp host, we will revert to radagast after the server gets backup.
Due to the extra traffic on the node we reached a point where the swapiness level was breaking performance since we had a low size SWP mount, we introduced a new per instance SWP that is 4.5 time larger.
26th August 2021
Software Update ServicesMigration of Software Update Services
We are performing a migration to a new LB cluster from the current single server solution.
Move finished
Past Incidents
8th December 2018
eServices Members AreaMembers Area maintenance.
Members Area is fully functional.
eServices Members AreaMembers Area maintenance.
During the maintenance we got hit by a bug on rejoining the update members area to Halcyon. We have resolved the issue and expect the members area to be up and accessible from all locations in the next hour.
7th December 2018
eServices Members AreaMembers Area maintenance.
We will be performing maintenance for our Members Area.
No downtime on services expected.
1st December 2018
ESGWDEBE01Network Configuration Changes
Maintenance Finished
ESGWDEBE01Network Configuration Changes
We are performing some changes in one of our core switches. We are routing traffic through our other route for the next 1 hour.
DenethorServer reboot took too long to reboot
Issue fixed
DenethorServer reboot took too long to reboot
We have identified the issue, the problem is with the mounting of the backup storage while booting. We are in the process of fixing the issue.
DenethorServer reboot took too long to reboot
Server was expected to reboot in 4 seconds, it took 4 times that to finish the reboot.
We are investigating the issue.
DenethorServer Reboot (Kernel Upgrade)
Server rebooted due to major kernel upgrade
Note: Server took 16 seconds to come up, we are going to investigate the delay.