All systems are operational

Stickied Incidents

28th November 2021

Radagast Emergency maintenance

We had to perform emergency maintenance on the host, the customers are moved live to a temp host, we will revert to radagast after the server gets backup.

  • Due to the extra traffic on the node we reached a point where the swapiness level was breaking performance since we had a low size SWP mount, we introduced a new per instance SWP that is 4.5 time larger.

  • 26th August 2021

    Software Update Services Migration of Software Update Services

    We are performing a migration to a new LB cluster from the current single server solution.

  • Move finished

  • Past Incidents

    22nd January 2020

    ESGWDEBE02 Routing Issues

    We are investigating routing issues on our network.

  • The issue exists outside of our network. We are monitoring the issue and contacted the affected host.

  • 18th January 2020

    Handir Planned Maintenance

    We have moved all accounts away for a server migration to a new node. Since we will be doing the move we will be installing Halcyon 6.6 (beta) on the host. Expected downtime: 3 days.

  • The server is ready to be put back in production.

  • eServices Members Area Small Members Area Downtime

    We will performing a minor update to our members area. There will be a small downtime of about 30 seconds.

  • Update finished, down time was approximately 5 seconds.